Privacy Policy
Last updated: 13 August 2026
Savage I.T Pty Ltd (ABN 36 645 232 104) respects your privacy and handles personal information in accordance with applicable Australian privacy law.
Information we collect
We may collect your name, contact details, billing and service information, website account details, support correspondence, device or technical information, and transaction references. Card details are processed by our payment providers and are not stored directly by Savage I.T.
How we use information
We use information to provide IT services, process orders and invoice payments, communicate with customers, maintain security, meet accounting and legal obligations, and improve our website and services.
QuickBooks connection
Our website may connect to QuickBooks Online to locate an invoice reference and record or reconcile a payment against the corresponding invoice. We only access accounting information needed for this purpose. QuickBooks access tokens are stored securely and access can be disconnected.
Sharing and service providers
We may share necessary information with service providers that operate our website, hosting, ecommerce, payment processing, accounting, email, security and support systems. These include SiteGround, WordPress, WooCommerce, payment providers and Intuit QuickBooks. We do not sell personal information.
Cookies and website data
Our website uses essential cookies for login, shopping cart, checkout, security and preferences. Technical data such as IP address, browser information and activity logs may be collected for security, diagnostics and fraud prevention.
Storage, security and retention
We take reasonable steps to protect information from misuse, loss and unauthorised access. Information is retained only as long as required for service, security, taxation, accounting and legal purposes.
Access, correction and complaints
You may request access to or correction of personal information we hold about you, or raise a privacy concern, by emailing office@savageit.com.au or calling (07) 3050 4439. We will respond within a reasonable time.
Changes
We may update this policy when our services or legal obligations change. The current version will remain published on this page.